Emergency ticket solutionEurail B.V. is experiencing some technical issues. As a mobile Pass holder, you can travel as planned by showing ticket inspectors the emergency ticket in the countries where your Pass is valid (with a few exceptions). Get your emergency ticket, valid for one travel day, here.
Where can't you use it?Bosnia and Herzegovina (ZRS)Serbia (SV)
Note*:you can also use the emergency ticket on international trains
operated by Eurostar and Thalys.
Want to travel in a country not included?You'll have to purchase a regular ticket to travel in the countries
that don't accept the emergency ticket solution. Keep the receipts and
contact customer service once the technical issue is resolved.
Follow these steps:1. Enter your last name and Pass number.2. Download your emergency ticket PDF.3. Save the PDF on your device (no printouts) to show ticket
inspectors while you travel.
Where's this?
Where is my Pass number?
You can find your Pass number in the original confirmation
email from us.
Note*:your emergency ticket is valid for one travel day or until the
technical issue is fixed. **You’ll need a new ticket if the technical issue lasts for more than one travel day.
Your ticket is ready!Download the emergency ticket PDF and save it on your device to
show ticket inspectors while you travel today (paper printouts are
not allowed).
00:00Go back to Eurail's temporary website if you run out of time.
Click here
Note*:your emergency ticket is valid for one travel day or until the
technical issue is fixed. **You’ll need a new ticket if the technical issue lasts for more than one travel day.
Eurail is back on track!We've fixed the technical issues so you can travel with your
mobile Pass again.
Please try again soonSorry, the Eurail system is down for some unexpected maintenance
right now. We'll be back on track as soon as possible.